Secure Connection Failed

How to fix the Secure Connection Failed error when connecting to Moodle

Last Updated: May 31st, 2022

In Firefox:

  1. Choose the 3 lined icon on the top right corner to open the FireFox menu.
  2. Click preferences.
  3. Click the Advanced tab.
  4. Navigate to the Certificates tab.
  5. Uncheck the box that says, Query OCSP responder servers to confirm the current validity of certificates.
  6. Close the menu.

Student Help Desk Support (SHeD)

The student help desk is located on main campus in the Library (center building).

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