You can add the ATC to your course under the role of Moodle Support if you think you will need support during the term. We will not look at your course unless we have permission from you to do so.
- In your course, click on the three lines in the top left hand corner, this will bring down the navigation menu.
Click on Participants. - Select Enroll Users in the right hand corner of the main box.
- Under Select users, search for the ATC (Academic Technology ATC).
- Once you’ve selected the ATC, change role to Moodle Support.
- Click Enroll Users in the bottom corner. The ATC now has access to your course.
ATC Support & Hours of Operation
Weekday Support, Monday - Friday
- Phone (voicemail only): 541-463-3377 (8am-5pm)
- Email: atc@lanecc.edu (8am-5pm)
-
Join Live Online Help (via Zoom): (ATC Virtual Support 10am-2pm (link is external)
- Or join Virtual Support by Phone:
Dial: +1 346 248 7799
Enter Meeting ID: 934 628 325
- Or join Virtual Support by Phone:
The ATC is open to in-person assistance. Support is available through the above remote options and on campus at CEN 208