Systems such as myLane, Moodle, Google, and Gmail accounts all share the same authentication password. If you change or reset your college password, your password in many of LaneCC's connected systems will automatically be updated as well.
How to Change or Reset Your College Password
Forgot your password?
Go to myLane's Forgot Password page where you can reset or choose a new password.
- You can set new password using a Current or Temporary Password
- You can reset your password by using your email address:
Resetting Your Password via Email - You can reset your password by using security questions if you have set it up before:
Resetting your College Password via Security Questions
Follow these steps if you can log into myLane:
- Step 1: Go to my.lanecc.edu/me to access the Password Reset Service
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Step 2: Click on the "Set new password using a Current or Temporary Password" link.
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Step 3: Enter your L-Number, current or temporary password, and a new password
- Choose a new password:
- Length of 12-16 characters
- Must include at least 1 number and 1 letter
- May include capital letters (the password is case-sensitive)
- May include special characters (Only &, %, or @ are not allowed)
- Choose a new password:
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Step 4: Confirmation: You will see the following note if everything is done correctly.
Password Reset Successful Confirmation Screen
Student Help Desk Support (SHeD)
The student help desk is located on main campus in the Library (center building).
- Self-help resources for students
- Email: shed@lanecc.edu
- Phone: (541) 463-3333 (please leave a voice message