Resetting your College Password via Security Questions

Directions to reset your password using Security Questions you previously set up

Last Updated: January 12th, 2024

Reset ExpressLane Password Via Security Questions

Open these instructions in a new tab while you follow along.

If you do not have Security Questions created for your account or if you do not know the answers to the security questions, then refer to this article: Resetting Your Password via Email‍ 

If you are able to enter ExpressLane and would simply like to change your password, then please read this article: Changing Your Password

Step 1: Go to the ExpressLane login page and click on Forgot Password? 
(Alternatively you can go to the "Forgot Password" webpage directly using this link)

Step 2: Enter your L#

Step 3: Provide the answers to any Security Questions asked.

If you correctly answer all questions your password will be reset and you will be asked to create a new password. The new password must be 12-16 characters long, must contain at least one letter and one number and it is case sensitive.

If you are unable to correctly answer your security questions refer to this article: Resetting Your Password via Email

Step 4: Carefully make note of your new password, then enter it exactly the same in each box and click 
on Reset Password. This will now be your new password for using ExpressLane and Moodle.

Step 5:  When you change your ExpressLane Password, then you will also use that same password to login to Moodle. It may take up to 24 hours for the ExpressLane password to synchronize to Moodle.

Student Help Desk Support (SHeD)

The student help desk is located on main campus in the Library (center building).

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