Changing Your Security Questions

Directions to update the security questions to your ExpressLane account

Last Updated: July 31st, 2025
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Function Temporarily Disabled

IT security has identified a problem with how security questions are stored and or reset. Function may be turned back on once Banner 9 is fully implemented. Once turned on, this document will be updated and a self-service process will be outlined below.



Student Help Desk Support (SHeD)

The student help desk is located on main campus in the Library (center building).

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