Retrieve Your College ID Number and Password

Links to articles on how to retrieve your myLane number and password depending on your situation

Last Updated: August 1st, 2025

Retrieve your L Number

If you can't remember your LaneCC ID number:
Students: contact studentrecords@lanecc.edu
Employees: contact humanresources@lanecc.edu

Reset your Password

If you can access the email address we have on record, you can request a new temporary password. Alternatively, if you have set up security questions, and you remember the answers you can also recover access to your account 

Password Reset Service
https://my.lanecc.edu/me

ACTIVE L# - If you have your L#, but you can't reset your password with security questions OR email, you need to call Enrollment Services at (541) 463-3100

INACTIVE L# - If you have not taken classes at LaneCC in over a year, you will need to re-apply in order to reactivate your account: How to Reapply


Student Help Desk Support (SHeD)

The student help desk is located on main campus in the Library (center building).

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