Retrieve your L Number
If you can't remember your LaneCC ID number:
Students: contact studentrecords@lanecc.edu.
Employees: contact humanresources@lanecc.edu
Reset your Password
If you can access the email address we have on record, you can request a new temporary password. Alternatively, if you have set up security questions, and you remember the answers you can also recover access to your account
Password Reset Service
https://my.lanecc.edu/me
ACTIVE L# - If you have your L#, but you can't reset your password with security questions OR email, you need to call Enrollment Services at (541) 463-3100
INACTIVE L# - If you have not taken classes at LaneCC in over a year, you will need to re-apply in order to reactivate your account: How to Reapply
Student Help Desk Support (SHeD)
The student help desk is located on main campus in the Library (center building).
- Self-help resources for students
- Email: shed@lanecc.edu
- Phone: (541) 463-3333 (please leave a voice message