How to Change or Reset Your College Password
Forgot your password? Refer to the following articles to reset your password:
- You can reset your password by using security questions if you have set it up before:
Resetting your College Password via Security Questions - You can reset your password by using your email address:
Resetting Your Password via Email
Follow these steps if you can log into ExpressLane:
- Step 1: Log in to ExpressLane using your L# and Password
- Step 2: Click on the "Personal Information" tab on your ExpressLane homepage (top of the screen) and then click Change Password
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Step 3: Enter a new password
- Put your old password into the "Enter Old Password" box.
- Choose a new password:
- Length of 12-16 characters
- Must include at least 1 number and 1 letter
- May include capital letters (the password is case-sensitive)
- May not include symbols/special characters (!@#$%^&*)
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Step 4: Confirmation: You will see the following note if everything is done correctly.
Delete
How long before I can use my new Password?
It can take 30-60 minutes for your new password to be updated throughout all of the colleges connected systems but Moodle typically will accept an updated password within 10-15 minutes. All password changes must be made inside of ExpressLane (you can not update your password from within Moodle).
If you are able to log in to ExpressLane but unable to log in to Moodle, please contact the Student Help Desk (SHeD) for assistance.
Student Help Desk Support (SHeD)
The student help desk is located on main campus in the Library (center building).
- Self-help resources for students
- Live Support in Zoom
- Email: shed@lanecc.edu
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Phone: 541.463.3333 (please leave a voice message)
Leave your Name, L#, contact information, and the reason for your call and we will contact you.